Refund policy

1. Our Guarantee

At CastSharp, we strive to provide the best Premium IPTV Subscription on the market. If you are not completely satisfied with our service, we offer a 30-Day Money-Back Guarantee.

2. Eligibility for Refund

You are eligible for a full refund if:

• You experience technical issues that our support team cannot resolve.

• The service is not compatible with your device despite our troubleshooting efforts.

• You request a cancellation within 30 days of your original purchase date.

3. How to Request a Refund

To initiate a refund, simply contact our support team via WhatsApp or email. Please include your order number and a brief description of the issue.

4. Processing Time

Once approved, refunds are processed immediately. Depending on your bank or payment provider, it may take 15 minutes to 3 business days for the funds to appear in your account.

1. Our Guarantee

2. Eligibility for Refund

3. How to Request a Refund

4. Processing Time